Privacy Policy

Crew Digital LLC ("Crew", "we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use and store it, and your rights regarding your data.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information: This includes your name, email address, and company information provided through forms on our website.

b. Anonymous Usage Data: We use Fathom Analytics to collect anonymous usage data to help us understand our website traffic and improve our services. Fathom Analytics processes your IP address briefly but does not store it or use cookies. We cannot identify you using this data. For more information, visit Fathom Analytics' website.

c. Behavioral Metrics and Interaction Data: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services.

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2. How We Use Collected Information

We use the collected information for direct communication with users, site optimization, fraud/security purposes, advertising, and improving our products/services. We do not use this information for marketing or advertisements unrelated to our products/services.

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3. Third-Party Sharing

We do not share your personal information with third parties, other than with Fathom Analytics for website analytics purposes, Microsoft Clarity and Microsoft Advertising for capturing behavioral metrics and interaction data, and RB2B for tracking visitors. These partners help us optimize our site and marketing efforts. For more details on how these partners handle your information, please refer to their respective privacy policies.

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4. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We store your information securely and implement industry-standard security measures to safeguard it.

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5. User Rights and Control Over Information

In compliance with GDPR and CCPA regulations, you have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@crew.dev.

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6. Legal Compliance

We make a good faith effort to comply with GDPR, CCPA, and other applicable data protection laws and regulations.

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7. Fathom Analytics

We have chosen Fathom Analytics for our website analytics because it complies with GDPR, ePrivacy (including PECR), COPPA, and CCPA. Fathom Analytics processes your IP address briefly but does not store it, and we cannot identify you. This software helps us improve our website and business continually. The lawful basis as per the GDPR is "Article 6(1)(f); where our legitimate interests are to improve our website and business continually." No personal data is stored over time.

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8. Microsoft Clarity and Microsoft Advertising

We use Microsoft Clarity and Microsoft Advertising to capture website usage data, including behavioral metrics, heatmaps, and session replay. This data is collected using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. We use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

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9. RB2B Tracking and Marketing

When you visit or log in to our website, RB2B and similar technologies may be used by our online data partners or vendors to associate your activities with other personal information they or others have about you, including by association with your email or home address. We, or service providers on our behalf, may use this data to send communications and marketing to these addresses. You may opt out of receiving this advertising by visiting RB2B Opt-Out.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly to stay informed about our data protection practices.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@crew.dev.

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By using our website, you agree to the terms of this Privacy Policy.